ABOUT US
Australian-founded.
Fiji-built.
Run by people who care.
The story of Our Pacific Office starts with a deep personal connection to Fiji — and a belief that good work should benefit both sides of the Pacific.
HOW IT STARTED
A connection that became a calling
Brad and Tracy Russell moved to Fiji in 2012 after forming a deep connection with the country and its people. Living and working in Nadi, they saw an opportunity to create something that would benefit both sides of the Pacific: meaningful, long-term employment in Fiji and reliable operational support for Australian businesses.
That idea became Our Pacific Office.
What started as a small initiative to create sustainable employment has grown into a trusted staffing partner for businesses building dedicated offshore teams. Today, Australian companies across multiple industries rely on teams based in our Nadi office to support administration, finance, customer service and sales operations.
Brad and Tracy remain directly involved in the business. They live in Nadi, work from the office and know the people in their teams personally. When you call 1300 070 922, you will likely speak with one of them.
There are no layers between you and the people responsible for your offshore operation.
Brad Russell
Co-founder
Tracy Russell
Co-founder
WHY WE CHOSE FIJI
Fiji wasn't a business decision. It was a personal one.
Brad and Tracy didn't choose Fiji because of a market analysis. They chose it because they lived there, knew the people, understood the culture and believed in what could be built.
Fiji has a workforce that is educated, English-speaking and genuinely aligned with Australian professional values. The time zone sits just 2 hours ahead of AEST, which means Fiji-based team members can work your hours, join your meetings and be genuinely embedded in your business — not bolted on the side of it.
Over the past 15 years, Brad and Tracy have seen what happens when Australian businesses give Fijian professionals the opportunity to do meaningful, long-term work. The results — for businesses and for individuals — have been consistent.
WHAT WE STAND FOR
Two things we believe deeply
Offshore teams should be treated like real team members
We don't run a call centre model or a churn-and-burn staffing agency. Every person we place is employed, supported and developed in a professional environment. They are dedicated to one client — yours. That's not just a selling point; it's a commitment that runs through everything we do.
The people running your offshore operation should be accountable
At most offshore providers, you deal with account managers and operations teams you'll never meet. At Our Pacific Office, the people responsible for your team are Brad and Tracy. They live in Nadi. They know your team members. And they answer the phone.
Ready to build your team?
Start with a 30-minute conversation. No sales pitch — just a practical discussion about your business and what offshore staffing could do for it.